> ## Documentation Index
> Fetch the complete documentation index at: https://help-center-starter-replace-template-content.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Status and incidents

> Check Mintlify service status and subscribe to incident notifications.

Mintlify publishes real-time service status and incident updates at [status.mintlify.com](https://status.mintlify.com).

## Status page

The status page shows the current health of each Mintlify component:

* **Dashboard** — The Mintlify web dashboard and web editor.
* **Deployments** — Build and deploy pipeline for all projects.
* **Hosting** — CDN and serving infrastructure for deployed docs sites.
* **API** — The Mintlify REST API.

When all components show "Operational," there are no known issues.

## Subscribe to updates

Click **Subscribe to updates** on the status page to receive notifications by email, RSS, Slack, or webhook when Mintlify creates, updates, or resolves an incident.

Subscribe before you need it — you won't want to hunt for the status page during an outage.

### On-call teams

If your team has an on-call rotation, route status page notifications to your incident channel in Slack or PagerDuty so on-call responders see Mintlify incidents alongside your own alerts.

## During an incident

When an incident is active:

1. Check the status page for the current status and timeline.
2. Look at the **Affected components** list to understand whether your use case is impacted.
3. Check for workarounds in the incident update — Mintlify posts workarounds when available.
4. Subscribe to the incident for updates rather than polling the status page manually.

## Postmortems

After significant incidents, Mintlify publishes a postmortem on the status page explaining the root cause, timeline, and steps taken to prevent recurrence. Past incident history is available on the status page.