Support and policies
Get help from Mintlify, check service status, and review legal information.
This section covers how to reach Mintlify support, how to check whether there’s an active incident, and the legal agreements that govern use of Mintlify.
If something isn’t working, start with the troubleshooting guides — most common issues have quick fixes.
Contact Mintlify support
How to reach Mintlify support and what to include in your request.
Status and incidents
Check Mintlify service status and subscribe to incident notifications.
Troubleshooting
Login issues
Fix problems signing in to Mintlify — password resets, SSO errors, and session issues.
Performance issues
Diagnose slow builds, slow page loads, and other performance problems in Mintlify.
Account & data
Export your content
How to export your Mintlify docs content and configuration.
Delete your account or project
Close your Mintlify account or delete a project.
Legal & compliance
Terms of service
Mintlify's terms of service governing use of the platform.
Privacy & GDPR
3 pages
Regional specifics
3 pages