Status and incidents

Check Mintlify service status and subscribe to incident notifications.

Mintlify publishes real-time service status and incident updates at status.mintlify.com.

Status page

The status page shows the current health of each Mintlify component:

• Dashboard — The Mintlify web dashboard and web editor.
• Deployments — Build and deploy pipeline for all projects.
• Hosting — CDN and serving infrastructure for deployed docs sites.
• API — The Mintlify REST API.

When all components show “Operational,” there are no known issues.

Subscribe to updates

Click Subscribe to updates on the status page to receive notifications by email, RSS, Slack, or webhook when Mintlify creates, updates, or resolves an incident.

Subscribe before you need it — you won’t want to hunt for the status page during an outage.

On-call teams

If your team has an on-call rotation, route status page notifications to your incident channel in Slack or PagerDuty so on-call responders see Mintlify incidents alongside your own alerts.

During an incident

When an incident is active:

1. Check the status page for the current status and timeline.
2. Look at the Affected components list to understand whether your use case is impacted.
3. Check for workarounds in the incident update — Mintlify posts workarounds when available.
4. Subscribe to the incident for updates rather than polling the status page manually.

Postmortems

After significant incidents, Mintlify publishes a postmortem on the status page explaining the root cause, timeline, and steps taken to prevent recurrence. Past incident history is available on the status page.